CEAS Mobile ID Instructions

Using the CEAS Mobile ID app.

If you are an existing program Participant and want to either convert from plastic ID cards, assign new Virtual Credentials, or re-issue your existing Virtual Credentials using the CEAS Mobile ID app, please follow the steps below:

To Convert From CEAS Standard (plastic) Cards to Virtual Credentials.

1. Please refer to "How do I assign Virtual Credentials to active CEAS Standard (plastic) Cardholders?"

To Assign a New Virtual Credential (first-time CEAS user)

1. Log into your CEAS account
2. Click the "Assign New Cardholders" button from the Card Management Screen.
3. From "Select Credential Type," choose the "Virtual Credential" button. Then click "Next."
4. Complete the required information for any new candidate from the "Add Cardholders Individually" tab. Click "Next."

Note: If you want to add numerous new Credential Holders at once, you can use the Bulk Upload tool by selecting the "Bulk Add from Text or Excel" tab

5. Review the information for accuracy, then click "Submit". If you have an image of the individual, you can click the "Upload Images" link on the "Assignment Results" screen to do so.  It is unnecessary to have an image to send a CEAS Mobile app invitation.  If no image exists, the app will prompt the end user for a passport style (selfie photo) image when they register in the CEAS Mobile ID app.
6. After completing the information, click "Next" the new assignee will receive an email link to the CEAS Program Orientation that they must acknowledge before you can send their CEAS Mobile app invitation. NOTE: If the candidate is currently in the system and has previously acknowledged the Orientation, they will not receive a new one.
7. Once/If the Orientation has been acknowledged and accepted by the candidate, a checkbox will appear next to the candidate's name on the Card Management screen, along with a green checkmark under the "Training" column.
8. The final step as a Coordinator is to set the credential expiration date and send the invitation.
9. Select the checkboxes (next to the names) of your Virtual Credential candidates and click "Next".
10. Select the expiration date of the Virtual Credentials you selected. NOTE:  the default expiration date is preset to 365 days or the number of days until your subscription renewal date, whichever is shortest.  Coordinators may set an earlier expiration or “expire” a credential by choosing one of the alternate expiration intervals presented.

To Re-Issue a Previously sent Virtual Credential 

1. Log into your CEAS account; your screen will default to the Virtual Credentials tab.
2. Checkboxes should appear on the left of each eligible Cardholder.
3. Select your credential holders by checking the checkboxes next to the name(s) of those to whom you wish to re-issue virtual credentials.
4. Select a new expiration date. IMPORTANT: setting the expiration date for multiple credential holders at once will cause all selected credential holders to expire on the date selected.  If you want credentials to expire for a shorter interval, set them individually or in groups according to the expiration date.
5. Click "Send". Your credential holders will receive an email instructing them to download the CEAS Mobile ID and complete a short registration process (they only have to install and register CEAS Mobile ID once).
6. Virtual credential holders can present their credential using CEAS Mobile ID anytime after registration is complete by entering just their password.

IMPORTANT: ONLY ONE CREDENTIAL CAN BE HELD AT A TIME.  ASSIGNING A VIRTUAL CREDENTIAL TO AN INDIVIDUAL WHO ALREADY HAS A PHYSICAL (PLASTIC) CREDENTIAL WILL CAUSE THE PHYSICAL CREDENTIAL TO BE DEACTIVATED FROM THE SYSTEM.