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Privacy Notice

CEAS Virtual Credential App is property of Business Network of Emergency Resources (BNET), Inc a 501 C3 not for profit organization. We are responsible for these applications. For more information, please visit BNET is committed to respecting the privacy of our clients and visitors.


"Data Protection Laws" means laws relating to data protection and/or privacy, including all such laws governing the use of Personal Information.

"Personal Information" is any information about an identified or identifiable individual. Concerning your account, we may collect information during registration for a product or service, including names, e-mail addresses, e-mail preferences, account passwords, mailing addresses, location, and phone number(s).

WHAT DOES THIS PRIVACY NOTICE COVER? This Privacy Notice describes our practices related to Personal Information collected through this Website and our mobile applications unless there is a separate privacy notice for a particular website, mobile version, or other item within our website.

This Privacy Notice applies through your use of our product or services, governed by United States law and applicable Data Protection Laws of other jurisdictions. This Privacy Notice applies regardless of the means used to access or provide information through the products or services. If you do not agree with this Privacy Notice, do not access, or use our products or services or interact with any other aspect of our business.



Information that you choose to provide to us:

  • We collect information about you when you input your Personal Information into the products or services we provide or provide directly to us. For example, when you register for an account, create, or modify your profile, set preferences, or signup, we collect your name, photographic headshot (passport type) image, and contact information (including cell phone number).
  • When you contact us to make an inquiry, provide feedback, or for any other reason, we will collect the information that you choose to provide. We may also need to ask you for additional information to be able to respond to you or provide you with the information or service you have requested.

Other Personal Information collected directly from you includes:

  • Preference Information: We keep track of certain information about you when you visit and interact with our products and services. This information may include your location.
  • Preference Information: We collect information about the device(s) you use to access our products and services. We use your IP address and/or country preference to approximate your location. How much of this information we collect depends on the type and settings of the device you use to access our products and services.
  • Preference Information: We collect information about you when you use our products or services, including browsing our websites and taking certain actions within the products or services.
  • Information we receive from other sources:
    • Mobile Provider: Your mobile provider may have a conflicting privacy position that captures Personal Information when you visit our website using your mobile device. BNET is not responsible for and does not control how other parties may collect your information when you access our website(s) through mobile devices.
  • If you choose not to provide any of the Personal Information requested



We may use your Personal Information for the following purposes, as well as for any other purpose to which you consent or is required by law:

  • To conduct basic business operations, such as communicating with you to provide your product.
  • To enter into, or perform under, an agreement to provide products or services you have requested and personalize your experience.
  • We use your contact information to send transactional communications via e-mail or SMS Text and within our products or services, reminding you of subscription expirations, responding to your comments, questions, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
  • Depending on your settings, we may send you e-mail notifications of certain products, services, and events.
  • To improve our products and services, and our website.
  • To verify your identity, to the extent necessary, and to ensure security for one of the other purposes listed herein.
  • To respond to a legitimate legal request from law enforcement authorities or other government regulators.
  • To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, investigations of suspected or actual illegal activity, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business; as well as where necessary or appropriate to endeavor to protect our business partners’ rights, property, or safety, and the rights, property, and safety of our customers, users, and other third parties.
  • For Anonymized Analytics: We may also use your Personal Information to create anonymous information by removing information that makes the information personally identifiable to you (such as your name or email address). We may use these records, and other anonymous information, to analyze usage patterns to enhance our products and services.



We use data hosting service providers to host the information we collect. BNET has implemented technical, administrative, and physical measures to safeguard any Personal Information we may collect.

To prevent unauthorized or unlawful processing of Personal Information and to prevent accidental alteration, unauthorized disclosure or access, loss, or destruction of, or damage to Personal Information, we implement appropriate security measures considering the sensitivity and risks of the processing concerned, the nature of the Personal Information concerned and applicable corporate policies. We implement policies to address data incidents that address the appropriate response and remediation of any actual data incidents.


We share Personal Information with our trusted third parties, on an as-needed basis, to help us operate, provide, improve, integrate, customize, support

  • LOCAL ENFORCEMENT AGENCIES AND PARTICIPATING JURISDICTIONS: When BNET transfers your Personal Information, it will do so consistent with this Privacy Notice, applicable law, and BNET'S Privacy Policy, which is available at
  • Links to Third-Party Sites: Our products and services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
  • Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In certain circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies, (c) protect the security or integrity of our products and services, (d) protect BNET, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
  • Delivery of Goods and Services: BNET may provide access to or share Personal Information on an as-needed basis with third parties, such as trusted service providers, consultants, and contractors who are granted access to, or this application, and with government agencies and others as required by law. BNET will only share your information to:
    • Allow service providers to perform services on our behalf such as outsourced digital technology providers; and service providers offering software as a service. These service providers are contractually restricted from using or disclosing the information except when it is necessary to perform services on our behalf or to comply with legal requirements.
    • Comply with legal obligations, including but not limited to complying with tax and regulatory obligations, sharing data with labor/trade unions and works councils, and responding to a court proceeding or a legitimate legal request from law enforcement authorities or other government regulators;
    • Investigate suspected or actual policy, ethics, or compliance violations or illegal activity.
    • Prevent physical harm and protect human safety; or
    • Support the sale or transfer of all or a portion of our business or assets, including through bankruptcy.



How long we keep the information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible or occurs in the ordinary course of business.

Unless otherwise required by law or to the extent we reasonably deem necessary to protect our rights, property, or safety, and the rights, property, and safety of our users, we will delete Personal Information when: (1) it is no longer necessary concerning the purposes for which it was collected or otherwise processed; (2) upon your request or when you withdraw your consent (where lawfulness of processing was based on your consent) and there is no other legal ground for the processing; (3) when you object to the processing and there are no overriding legitimate grounds for the processing; and (4) when it is necessary to comply with legal obligations.


  • Information collected through our website analytics: BNET monitors user traffic patterns throughout the website, including a user’s internet protocol (IP) address, username, browser type, date and time of access, and pages viewed. This information is collected, on an aggregate basis, to measure the number of visitors to our website and to determine which areas users find useful based upon the traffic to particular areas. We also use this information to identify and respond to abusive or malicious activity.
  • Cookies and Other Tracking Technologies: BNET and our third-party partners, such as our analytics partners (hereinafter "Partners"), use cookies and other tracking technologies (e.g., web beacons, device identifiers, and pixels) to provide functionality and to recognize you across various products and devices.
  • Like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us remember information about your preferences and allow you to effectively utilize our products and services. Web browsers let you easily see and control cookies.
  • BNET and its Partners will not use cookies for advertising purposes.
  • The information that these tracking technologies collect includes your internet protocol (IP) address, unique device identification information, regional and language settings, browser type, operating system, network used to access our website, and information about your use of our website (such as how you navigate and move around the website). Use of the foregoing data is always subject to Data Protection Laws.

To manage your choices, refer to the section below:  How can you access, modify, rectify, and correct your collected information?


You have various legal rights regarding the collection and processing of your Personal Information. You may exercise these rights, to the extent they apply to you under applicable Data Protection Laws, by contacting us as provided in the section. These rights vary depending on applicable Data Protection Laws but may include:

  • The right to know whether and for what purposes we process Personal Information about you.
  • The right to be informed about the Personal Information we collect and/or process about you.
    • The right to learn the source of Personal Information about you that we process and whether we obtain that Personal Information from a source other than you.
    • The right to access, modify, and correct Personal Information about you (as outlined below under the section: How can you access, modify, rectify, and correct your collected information?
    • The right to know with whom we have shared Personal Information about you, for what purpose, and what Personal Information has been shared.
    • The right to opt-out of our communications to you using "unsubscribe features" or via the account preference setting in your profile or via "unsubscribe" links in specific e-mails.
    • Where the processing of Personal Information about you is based on consent, the right to withdraw your consent to such processing, and
    • The right to file a complaint with us at [email protected]

You may request the deletion of your account or Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time) in which case we will comply with your deletion request only after we have fulfilled such requirements.

To exercise any of your rights, please contact us at [email protected].  Note, however, that we may request certain reasonable, additional information (including Personal Information) to help us authenticate your request and/or to clarify or understand the scope of such requests.


We strive to maintain the accuracy of any Personal Information collected from you. We will use commercially reasonable efforts to respond promptly to update our records when you tell us your information is inaccurate. However, we must rely on you to ensure that the information you provide is complete, accurate, up-to-date, and to inform us of any changes. Please review your information carefully before submitting it to us and notify us as soon as possible of any updates or corrections. If you wish to access, review, or make any changes to the Personal Information we hold about you, you may contact us as provided below in the section, How can you access, modify, rectify, and correct your collected information? or—for certain information—through your account on the products and services.


Parents, guardians, and children: BNET’s website and mobile applications are intended for visitors at least 16 years of age and the minimum age for legal consent in their jurisdiction of residence. BNET does not knowingly solicit information from, or market products or services to, children. If you do not meet the age requirements above, please do not enter your Personal Information.



This Privacy Notice replaces all previous disclosures we may have provided about our information practices concerning our products and services. To accommodate changes in our business, products, services, technology, and legal developments, we may add, change, or remove portions of this Privacy Notice as we feel it is appropriate. Updated notices and disclosures will be posted on our website. We encourage you to review this Privacy Notice regularly for any changes. The date of the latest version will be identified at the top of the Privacy Notice.


For any comments, questions, or suggestions about using your Personal Information or our privacy practices, please email [email protected].

For information related to accessing, correcting, deleting, or updating your FlightAware account, please email [email protected].

We will respond to your request or investigate your concern as quickly as possible.

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